Okay U-Haul – moment of truth

Deceptive web advertising – with bait and switch tricks. Not enough details and when it comes to on location dealer advertising – oh sorry storage spaces at $75 not available.

Only 10 x 10 at $159.95 on the web. Oops in store – $169.95 !

Not only that – my reservations – poof gone. Apparently I refused and they were cancelled. Storage and minivan at $19.95 per day 200 kms free and $.29/km thereafter.

Can pay cash, debit and leave $100 deposit for truck rental.

Oh my that’s not the story in store. Minivan requires real credit card. No pre-paid. Can’t put $100 deposit and drive away.

So next up – $29.95 cube van at $19.95 plus $.69/km – no free clicks on odometer.

But wait – checked the odometer not even close to contract. Corrected great off I drive to pickup stuff at ex landlord – James Bankfield at 30 Rundlelawn Close NE. 7 MILES AWAY – AMERICAN VAN WITH AMERICAN ODOMETER. Picked up stuff – he wanted key for house and I wanted my $400 security deposit. Oh no, no security deposit refund – apparently after kicking me out of my bedroom I HAD NOT CLEANED UP MY ROOM – SO NO MONEY. And he cut up all my bed frame for my mattress and used it to cover up his brand new trenches around the house for new sidewalks.

THAT’S BILLABLE AT $10 GRAND for the bed frame – JAMES… at landlord and tenant board. More to come too πŸ™‚

Now, I stopped at Value Village to get a new pillow – well used actually for sleeping at the Drop In Center. Oh new pair of larger jeans since my current ones have not been washed in a few weeks and are all torn up from doing roofing. That seems to work better wonders for those in proximity that find what is between my legs and firmly in my pants too much too handle. James Bankfield actually referred to my assets as taking my wallet out if I wanted to work for him last September before entering a client’s house requesting basement renovations. Had no choice but to comply he was my boss after all back then.

Amazing how we don’t seem to ask women to remove and play around with their breast wallets and bra sizes considering the variety of shapes and sizes out there. But Holy Toledo – a man with mega assets and size to boot between the legs with a designer wallet keeping everything exactly where it should be becomes the topic of the day everyday with somehow little restraint in terms of being pressured to tone it down in public. Hey it doesn’t matter that women are sluts in public – men and ladies at that oggle and google them to heck without a second thought. Men…. oh that’s a different animal altogether – an easy sexual discrimination and harassment target.

Tattoos not a problem – hey it’s almost at that point that babies will be tattooed like their parents and considered normal.

But wallets in men’s pants – up front and center – ooooooh… big to do !

So let’s just get to the point with U-Haul now, shall we.

Pissed because a 15 last minute closure announcement ruined a lifetime’s worth of goodwill and brand image. Closed up empty truck that I had returned and rented for 24 hours in a mere few hours. Was going to be charged 82 miles on the odometer even after having it doublechecked by the return lot attendant. Got that corrected in a jiffy at the counter.

Storage doors locked at 7pm sharp – poof all employees gone. 24 hour access card denied entry. Went back to the counter in a flash and asked to have it fixed. Oh, but no… Ann the employee or whatever of the day forgot to log out of my account. My account is logged into and can’t be unlocked so my access card can be reset to enter my locker. Nothing to do but argue and have to come back the next day to gather my things I need immediately.

But wait it gets better. Seems now I can’t get my money back – $100 security deposit because cash closed out. Only on my debit card. Of all the stupid sorry assed lame excuses that took the cake. I’m owed $55 and I can’t get the money now, only the next day at 7am opening.

Well that confirms how rigged that process is – no integrity. U-Haul YOU ARE OFF MY LIST ON BRAND NAME VALUE !

FAIR WARNING TO BUSINESSES – if there’s a sure way to kill off your brand’s goodwill it’s to exactly follow this scenario.

And still the next day…. well I’m told now that I’ll have to wait for new access cards to be ordered and come into the shop so that I can get 24 hour access. Till then, seems like I’ve got to screw my boss’s work and leave early to catch the C-Train to go up to Meridian Drive NE near Barlow Trail to access my storage before closing time at 7pm.

Well guess till then, I’m wearing stinky clothes till I get a hold of my other clothes in storage. As I told the U-Haul counter lady – can’t very strip butt naked in a laundromat and wash my clothes. Damn if I have to buy more clothes too.

Not impressed at all with U-Haul, not one little bit.

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